lol people don't change that quickly, especially with people they barely know. i'm not stupid, haha. and it may not be how you operate, but everything expressed by Pete shows that he operates that way, as opposed to your way, which means your staff isn't on the same page. he specifically stated that it was all subjectivity. but you know, with no criteria, isn't everything you just said ("I could tell you where their description went off, their dialogue was construed, their storyline was contradictory to what they said earlier in their post") based solely on opinion? what if that's their style?