He's right about a few things:
Shawn Michaels is the greatest all around in ring performer ever.
People don't snag opportunity. Last person to really do it was Cena and he BLEW up. CM Punk did it to an extent last summer, but since then has become a crowd pandering babyface that matches Cena. Bryan is the only unique character right now in the WWE. I honestly have no reason to care right now at this moment. Cena vs Big Show? BORING. Bryan vs. Punk? Seen it 50 times better on the indies, seen it 50 times in the last three months. Love Bryan, really think he could be a mega star. Punk's boring. There are no refreshing heels. No managers like Heyman to get some of these people over. They have Vickie and she was getting Dolph over and now he's fallen back to the pack. R Truth as a heel was refreshing as a heel, now he's just the blackest dude in one of only two tag teams on the roster, in which the other team is black.
It's boring right now. I hope Bryan takes the belt from Punk. I hope Cena loses to Big Show. I hope Cena snaps and turns heel. I would actually be excited to see Lesnar vs. HHH so long Heyman does one of his "shoots" on Trips in the process. Heel Cena should smash through Punk, smash through everyone and the closest person to stop him is Bryan. Bryan becomes a MEGA face, Cena becomes a MEGA heel, Punk gets that sympathy necessary to cross over into MEGA face turf. Heel Cena is refreshing, heel Cena creates a MEGA star in Bryan, cements Punk as a legit MEGA star and Cena remains refreshing. Hell, have Cena team with Lesnar to go against Punk and Bryan. So many problems with the product can hypothetically be resolved with simple booking and refreshing steps.
There's a reason Heyman mentioned Punk and Bryan...they are the only ones willing to get where they are going by getting on down the road. Ziggler sucks. He can bump like a million bucks, but he looks generic and is subpar on the mic. Kofi is black and he jumps. That's about it. Miz got complacent and that's why he has been demoted. Sheamus ate shit, showed grit and is getting rewarded. But you take those that are hungry, step out of the comfort zone the E has been in since 05 and give some chances to those that haven't been afraid to take them. Sounds simple; utilize Cena to create two more guys to carry the mantle with him. Orton is gone, so go for it.