If you run a website that people pay money to use, you have to be clear on your policies regarding refunds. At first VS said he'd get your refunds if you wanted. He then said it had to be 90 days after purchase, and then he swerved and said that PayPal says it has to be 30 days. That's blatant false advertising and a flagrant breaking of terms of service for not having a policy that is clear.