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The police sound like they didn't want to get involved as there weren't enough of them. Disappointing that they just brushed you and your friends off rather than actually dealing with the situation which had gotten way out of hand.
Free festivals are a great idea but they lead to incidents like this and the Love Parade. You never know how many people will show up and therefore it seems like most organisors select less security than there needs to be. It is better to have a lot of security and staff around to help organise...